ICT

Concord ICT is a true end-to-end communications provider for telephony / PABX requirements.  We offer clients sound technology outcomes backed by predictable service and support.

Our Principles in doing business are simple, that is we strive and commit to:

  • Becoming trusted technology partners to our clients
  • Ensuring that our clients enjoy the benefits of our expertise
  • Treating our clients and suppliers with a mutual respect
  • Maintaining a sound financial basis
  • Working on projects we are capable of implementing and supporting…

 

At Concord ICT we understand that your business might be a little different and that your needs may be a little unique, therefore we maintain a position of "Best of Breed" solution offerings across all those spectrums of technology that form ICT… You can rely on us to provide you with a technology fit that is suitable to your business; today we offer inter-alia the following:

Voice Solutions Applications Voice and Data Other
Avaya (Traditional / VoIP)) Call Centre Service Level Agreements
Samsung (Traditional / VoIP) Callista Call Accounting Managed Services (Desktops / WAN / VPN / LAN / Servers / Telephony)
LG Nortel (Traditional / VoIP)   SIP Gateway offerings
    Telco Voice Access
    Telco Data Network
    Mobility

Discover

Understand how your company collaborates and communicates

Analyse

Map all costs and infrastructure, building and reporting on GAP Analysis as well as opportunities / risks within the ICT plan

Demonstrate

View live demos of products and witness our capacity to implement and support your proposed investment

Audit

Assess your companies investment

Design

Engineer your new solution in accordance with the challenges and benefits of the ICT outcomes sought

Report

We will provide a comprehensive report on your consultations, our recommendations and a full cost ananlysis on existing and potential new expenditure

We support our clients through a dedicated service desk; this ensures clients of a prompt service. Driving sound client support is an integral part of our support policy.